Strategic Thinking & Communication—You Decide!

In a recent survey, strategic thinking and communications were identified as the top two competencies for senior HR leaders.  Yes, we all know communication is very important—but the word “communication” is so broad. Which of the following do you wish your HR leaders would do more of in terms of communication skills:

1.)    Really listen, without interrupting

2.)    Articulate clear directions

3.)    Open up to opposing or challenging opinions

4.)    Improve written communication to allow clear directions

5.)    Allow open speech, to reduce your worries about being
   “politically correct”

Finally, in terms of communication, is it all of the above from someone you can trust to give you open, honest information—or is there something else? Please share your thoughts.

How Do You Treat Applicants?

My view on applicants is to think of them as guests in your home. You have "invited" them over for conversation via phone or in person. Respect them! Yes, they want a job and it is an employer's market—yet that does not give hiring managers the right to treat applicants unprofessionally. Respect their time; let them know beforehand whom they will be meeting with. Be prepared; know what you are interviewing for and read the applicant's résumé BEFORE you meet with them in order to formulate meaningful questions. When in person, offer your guests something to drink. Before they leave, let them know the next steps in the process.

I can't tell you how many horror stories I continue to hear from applicants that felt they were herded in, met with interviewers who did not seem to have a clue on how to interview, and following the interview never heard from the company. How would you feel as a "guest" in this house?

—Gina