In a recent survey, strategic thinking and communications were identified as the top two competencies for senior HR leaders. Yes, we all know communication is very important—but the word “communication” is so broad. Which of the following do you wish your HR leaders would do more of in terms of communication skills:
1.) Really listen, without interrupting
2.) Articulate clear directions
3.) Open up to opposing or challenging opinions
4.) Improve written communication to allow clear directions
5.) Allow open speech, to reduce your worries about being
“politically correct”
“politically correct”
Finally, in terms of communication, is it all of the above from someone you can trust to give you open, honest information—or is there something else? Please share your thoughts.
Anything you can do to better communicate to your staff is great . . . poor communication does seem to be the biggest complaint I receive. This is true especially of terminations. Employees often ask me where someone is, because they haven't seen them in awhile--as it turns out, the person in question was terminated weeks ago. Employees feel better when they feel they've been "kept in the loop".
ReplyDeleteCommunication is very imporatant, but is very, very broad. For HR Professionals, being open and honest with your employees can behoove the company in terms of employee adjustablility. Being open and honest does not neccessarily entail talking about everyone's personal lives in the company, but it should entail disscussing the companys strenghths and weaknesses as well as what current events are happeneing in the company.
ReplyDelete